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All details of the consolidation

What do you need to know about the consolidation of Kazakhinstrakh and Kazkommerts Policy?


What will happen to my insurance policy or insurance agreement now?


Your insurance policy or insurance agreement prepared at Kazkommerts Policy will be valid till its expiration date which is specified in the insurance policy or in the insurance agreement. Any matters connected with the servicing of current insurance policies or insurance agreements, including any matters related to insured events can be settled at Kazakhinstrakh at the addresses and phone numbers specified below.


Where to can I call up? What Contact center telephone numbers will be effective?


You can call up at 797 or 2250 – these are short numbers for all clients of the consolidated insurance company.


What will happen to polisonline.kz website?


The polisonline.kz website is operated now as usual. In the near future the polisonline.kz website will become a unified transactional website of the consolidated insurance company through which you will be able to calculate the value of insurance policies and make online payments.


Where should I apply if I meet with an accident?


You can apply 24 hours a day at short numbers 797 or 2250 or at the address of Kazakhinstrakh branch in your city.


Will the location of Kazkommerts Policy branches be the same? At what offices can I apply to?


Now you can apply to Kazakhinstrakh branches at the following addresses and phone numbers:


Branch address

Phone number

Tastai Residential Complex, 10th Micro District, Building 1, Office 2, 130000, Aktau city

8 (7292) 701117

97A, Yesset Batyr Str., 030020, Aktobe city

8 (7132) 703835

24 Satpayev Str., 050022, Almaty city

8 (7272) 952233

40 Kenesary Str., n.p. 48, 010000, Astana city

8 (7172) 552084

Avangard-2 Micro District, Building 13A, 060009, Atyrau city

8 (7122) 558025

12 Omarov Str., office 9, 100600, Zhezkazgan city

8 (7102) 999711

31/3 Loboda Str., 100008, Karaganda city

8 (7212) 558859

86 Gorkiy Str., n. p. 90, 020000, Kokshetau city

8 (7162) 559530

132 Al-Farabi Ave., apartment 14, 110000, Kostanay city,

8 (7142) 990141

28 Tokmagambetov Str., (office 4A) , 120008, Kyzylorda city

8 (7242) 551103

115 Bekturov Str., n. p. 212, 140000, Pavlodar city

8 (7182) 703865

125, Zhambyl Str., 150000, Petropavlovsk city

8 (7152) 559822

23A, Mukhamedkhanov Str., 071400, Semey city

8 (7222) 569401

113 Birzhan Sal Str., 040008, Taldykorgan city

8 (7282) 559860

10 Pushkin Str., 080000, Taraz city

8 (7262) 999151

69/2 Amanzholov Str., 090000, Uralsk city

8 (7112) 554741

57A Gorkiy Str., 070004, Ust-Kamenogorsk city

8 (7232) 560948

Nursat Micro District, 8 Nazarbekov Str., apartment 1, 160011, Shymkent city

8 (7252) 997191


What do I need to do if I want to make alterations in my insurance agreement?


You need to call up at one of the short numbers 797 or 2250 or apply to the Kazakhinstrakh branch in your city.


What will happen to Medi-service Center?


We will also continue to cooperate with Medi-service. To contact the medical center, you need to call up at one of the short numbers 797 or 2250.


Where should I apply to if I need to be insured for going abroad?


You can leave a request on kazakhinstrakh.kz website, call up at one of the short numbers 797 or 2250 or apply to the Kazakhinstrakh branch in your city.


What should I do if an insured event has happened abroad?


You need to contact our partner at the numbers specified in your insurance policy depending on the country of your current stay or send an SMS to the number specified in the insurance policy. After that our partner will contact you.


Whether the settlement account of Kazkommerts Policy has changed?


Now all the settlements under insurance agreements will be carried out with Kazakhinstrakh according to the following details:


109V Abay Ave., n.p. 9a

A05A1B9 (050008), Almaty city, the Republic of Kazakhstan,

Bank details:

IBAN: KZ446010131000047751

Almaty regional branch

Halyk Bank of Kazakhstan JSC, Almaty city


BIN: 981040001082

CIT: 833

Resident, economic sector code: 15


What are the working hours of branches of consolidated insurance company?


The branches are open from Monday to Friday from 9:00 a.m. to 18:00 p.m. without interruption.

On Saturdays: from 10:00 a.m. to 15:00 p.m.

Sunday is a day off.


Cannot find answers to your questions?


Call up or e-mail us, and we will answer you.


Contact center phones

797, 2250, +7 (727) 2 599 899




Summing up, we would like to note that all insurance products of Kazkommerts-Policy will not only be the same, but also will be improved, and the customers themselves will not have to perform any additional actions.

Together we will become stronger!